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March 2009

 

DentaLab News

 

from Mainstreet Systems & Software...

March 2009

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New!

FOR SMALL LABS - A NEW STARTER EDITION OF DENTALAB FOR QUICKBOOKS

Designed to synchronize with QuickBooks Pro, the Starter edition of DentaLab for QuickBooks is available for single station systems. Included are:

  • Case Management
  • Automatic Scheduling
  • Work Centers
  • Doctor Preferences by Work Center
  • Customer Alerts
  • Lab Notes
  • Materials Disclosure
  • Case Packing List
  • Call Doctor Report
  • Standard Procedures
  • Case Notes, Item Notes
  • Case Enclosures
  • Work Tickets
  • Technician Assignments/Tracking
  • Case Reports by Dates
  • Also by Status, Work Center, Schedule, Shipping
  • Remakes, Quality Control
  • Lab Schedule Snapshots
  • Pickup/Delivery Lists
  • Variety of Search/Sort Capabilities
  • Case Labels
  • Case Histories
  • Flexible Billing from Case
  • Product Groups
  • Customer Groups
  • Production Analysis Reports
  • Sales Review Reports

The Starter version of DentaLab for QuickBooks is a special subset of DentaLab for QuickBooks designed for small laboratories. It is limited to use on a single station system and is similar to the single user version of the basic system but does not include the following features:

  • Case Plans
  • Synchronization with QuickBooks Vendors
  • Purchase Orders for Cases
  • Customer Activity Logs
  • Customer Preferences by Item
  • User Logins and Passwords to Limit Access
  • Utilities other than Backup/Restore
  • Access to the Supplements: Image Scanning, Email Notifications, Barcoded Case Tracking and Technician Productivity
  • Multiple Stations/Networking
  • Customization, except for Work Tickets

If the Starter version has been licensed and then the lab wishes to have any of the above features at a later time, the Starter system can be upgraded for an additional license fee.

A limited support plan will be available for those licensing the Starter version, but updates to this version will be limited to those necessitated by external changes such as later versions of the operating system, database, reporting tool and other associated software.

Special Introductory License Fee: $350.00 (USD) Valid until April 15, 2009

For further information, contact: Mainstreet Systems & Software Inc. 1-800-257-4535


 
     

Easy, versatile software for the modern dental laboratory.


 

Frequently Asked Questions

Q: Will you be able to update to the standard versions of DQB if you first license the starter version.?

A: Yes, the structure and database for both the starter and standard versions are compatible, so you can update at a later time for an additional license fee.

Q: Will you be able to downgrade to the starter version of DQB if you first license one of the standard versions?

A: No, you can move up but you can not move backward for the same company. If you start a new company on a different computer, however, you will be able to license the starter version for that company.


 
     

With the same look and feel of QuickBooks.


 

Coming in April

For the standard DentaLab for QuickBooks, here are some of the new features coming your way in the April release:

  • More Sales Reports by Invoice Dates
  • - By Product Group
  • - By Customer Group
  • - Item Summary by Customer Group
  • - By Work Center
  • Doctor Preferences by Item
  • - Available from Case Entry
  • - Printed on Standard Work Tickets
  • Basic Lists - Items
  • - New Format with Tabs for Scheduling, Technician Productivity, Purchase Orders
  • Customer Activity Logs
  • - Indexed by Customer, Topic, Dates
  • - Customer Relationship Management (CRM) Feature

Also coming in April will be a new schedule of license fees with increases in a few categories. The last date for the current schedule is March 31, 2009.

The previously posted schedule of service agreement fees will remain valid until the end of 2009. The 2009 monthly support fee for the new Starter version will be $60.00 (USD). This will be optional, but highly recommended.

Spring Training Also Begins in April

Monday, April 27, will be the first of our group training sessions here at our offices in Pennsylvania. The fees will be the same as before: $150 for those with a service agreement, $220 for those who do not have an agreement. Included will be coffee and breakfast breads to start the day and then lunch and beverages mid-day. Our doors will be open at 8:30 AM and training will begin about 9:00 AM. Typically, once the training material has been covered, the sessions will be open for a mini user group meeting to exchange ideas and discussions.

Because the room size is limited, please let us know as soon as possible if you wish to participate in this, including the name(s) of those who will be coming and when they will arrive. For Sunday arrivals prior to dinner time, we will host a group dinner at the Rising Sun Inn, a popular favorite where you can often see the our local buffalos (including the babies!) in the back field.

Naming Your Server

When setting up your network, it is best to pick an easy-to- remember name for your computer server or host. On two recent occasions, however, we have had reports of unexplained missing connection to the server that runs DentaLab. Upon further inspection of the underlying network configuration, we noticed that a generic name like "SERVER" was used for the computer. This type of name was in conflict with the naming convention for the lab's ISP (Internet Service Provider). As a result, the ISP responded to requests for this computer by essentially saying that the computer does not exist.

To prevent problems like this where the error is not immediately apparent and not always quickly recognized, we recommend naming the computer in a more thoughtful way. For example, here at Mainstreet, for one of our servers that handles our development and testing needs, we choose a name "MSSIDEVELDQB" which means Mainstreet Systems & Software, Inc. Development of DentaLab for QuickBooks.

We recommend that you choose a name such as ADAMLAB that is easy to remember and that you let us know for your records here in case a future support issue needs the name of your server.

No...No...No!

One of the reasons the DentaLab for QuickBooks system installs so easily has been that the behind-the-scenes settings and file locations are already in place. In addition, the installation CD includes quick guides for installation and startup. During several recent support calls, however, we traced problems to the users having tried to change these settings. Please do not do this and instruct your local hardware/network consultants to also not do this.

Should you need to move DQB to another computer or change the configuration of your network, please call to request our white paper for uninstalling and moving. This will help guide you or your consultant through the process correctly.


 
     

Customization is available for all products.


 

Product Costing
Knowing the cost of producing a product or service is essential to any business. This knowledge can become critical if faced with competitive pricing or with opportunities for new business based on meeting price requirements. Cost analysis is an important part of maximizing profits. At times it may uncover ways to reduce costs.

  • Estimate production costs
  • Allows for price experimentation, potential profits
  • Easy to understand samples included to get you started
  • Clear and comprehensive reports
  • Integrate with QuickBooks, DentaLab for QuickBooks, or create your own entries

Available now at a special introductory price.

Call 1-800-257-4535 or visit www.mainstreet-systems.com to learn more about Mainstreet Systems and our software designed specifically for dental laboratories.

"I first met Elaine in 2002 when she was supporting my employer's DOS based version of Dentallab (DLAB). From the start, she proved to be not only cordial, but an extremely knowledgeable source of information. We constantly asked her for customization and functionality that were well beyond what her software was originally intended for. She did it quickly and accurately. Best of all, she did it because her company is focused on customer satisfaction."

Shane Purnell
Phoenix Business Systems
MO


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